We would like to hear from you with any feedback about our website or products.
Send us an email on info@idealgems.co.uk
Alternatively, why not check out our latest arrivals
If you haven’t received a confirmation email within 24 hours of placing your order but have been charged, please let us know and we can check this for you.
You can save items in your basket using the save for later button. This feature is exclusive to full price items only. Save for later is not available during sale periods
If the promotion code isn’t working, please make sure it has been entered correctly. All promotion codes must be entered in capital letters exactly as they appear on your brochure, promotional card or email. The promotional discount will be applied immediately before payment is taken.
All conditions and expiry dates for any current promotions can be found in our ‘Terms and Conditions’
You may change or cancel your order within 2 days of placing the order, starting the date you placed the order and payment is received. You need to email us and request the change or cancellation.
We do Custom Orders also. Please send us the image of the item and we can give you a quotation
Stau updated with our latest offers.
We would like to hear from you with any feedback about our website or products.
Send us an email on info@idealgems.co.uk
WhatsApp us